Multilingual coronavirus hotlines in Japan
Tokyo
Tokyo Metropolitan Government
Website
https://www.metro.tokyo.lg.jp/english/topics/2020/0128_00.html
Hotline
0570-550-571
– English, Chinese, Korean
– Every day: 9:00 a.m. to 9:00 p.m.
Tokyo Metropolitan Health and Medical Information Center “Himawari”
Hotline
03-5285-8181
– English, Chinese, Korean, Spanish, Thai
– Every day: 9 a.m. to 8 p.m.
Kanagawa
Multilingual Support Center Kanagawa
Website
http://kifjp.org/kmlc/eng/
Hotline
045-316-2770
– Monday to Friday, except New Year holiday: 9:00 a.m. to noon and 1:00 p.m. to 5:15 p.m.
– English: Tuesday and Wednesday
– Chinese: Monday and Thursday
– Tagalog: Monday and Tuesday
– Vietnamese: Tuesday, Thursday and Friday
– Spanish: Wednesday and Friday
– Portuguese: Thursday and Friday
– Nepalese: Monday and Wednesday
– Thai: Monday and Friday
– Korean: Monday and Wednesday
– Indonesian: Friday
Saitama
Saitama Information & Support
Website
http://sia1.jp/en/foreign/advice/
Hotline
048-833-3296
– English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepalese
– Weekdays: 9 a.m. to 4 p.m.
Chiba
Chiba International Center
Website
https://www.mcic.or.jp/en/
Hotline
043-297-0245
– English, Spanish, Chinese, Korean, Thai, Nepalese, Hindi, Tagalog, Portuguese, Vietnamese, Russian, Indonesian
043-297-2966
– English, Spanish
– Weekdays: 9:00 a.m. to noon and 1:00 p.m. to 4:00 p.m.
Osaka
Osaka Foundation of International Exchange
Website
https://www.ofix.or.jp/english/
Hotline
06-6941-2297
– English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Thai, Indonesian and Nepalese.
– Monday and Friday: 9:00 a.m. to 8:00 p.m.
– Tuesday, Wednesday, and Thursday: 9:00 a.m. to 5:30 p.m.
– Second and fourth Sundays: 1:00 p.m. to 5:00 p.m.
Osaka International House Foundation
Website
https://www.ih-osaka.or.jp/english/information_center/
Hotline
06-6773-6533
– English, Chinese, Korean, Vietnamese and Tagalog
– Weekdays: 9:00 a.m. to 7:00 p.m.
– Saturdays, Sundays, and national holidays: 9:00 am to 5:30 p.m.
Hyogo
Hyogo International Association Information and Advisory Service
Website
https://www.hyogo-ip.or.jp/en/infocenter.html
Hotline
078-382-2052
– Weekdays: 9 a.m. to 5 p.m.
– English: Monday, Wednesday, Thursday and Friday
– Chinese: Monday, Wednesday, Thursday and Friday
– Spanish: Every day
– Portuguese: Monday, Tuesday, Thursday and Friday
Fukuoka
Fukuoka Asian Medical Support Center
Website
https://asian-msc.jp/english/
Hotline
092-286-9595
– English, Chinese, Korean, Thai, Vietnamese, Nepali, Tagalog, Indonesian, Portuguese, German, Russian, French, Spanish, Italian, Malay, Burmese, Khmer
– 24/7
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